Premier Customer Service
A dedicated 800 number to receive calls from each store location.
Dispatching for preventive & reactive work orders.
Maintenance Repair Tracking
Tracking and management of all open critical, emergency, and normal repair requests.
Electronic invoice submittal and consolidation.
Supervised Site Management
Field supervisors to perform Quality Assurance evaluations on maintenance repairs.
Quality Assurance & Customer Satisfaction
Customer satisfaction surveys and quality assurance reports.