Identify the affected area
Explain if the issue affects one light, a group of fixtures or a larger part of the site. Add useful equipment details and photos only when safe to obtain.

Nationwide service coordination
NCRC coordinates commercial electrical maintenance requests nationwide. Tell us the affected site, equipment and operating impact. Our team reviews local trade availability and the scope before agreeing to service.
Ask about service →Explain if the issue affects one light, a group of fixtures or a larger part of the site. Add useful equipment details and photos only when safe to obtain.
Keep people away from damaged or unsafe equipment. Use your site’s emergency process for immediate danger. Do not open panels or attempt electrical repairs without qualified help.
Share when work can take place, who approves access and what areas must keep operating. Record the work done and any remaining follow-up.
Send the actual city, county if known, state and site address. A request can cover one site or several markets. We check each location and trade before a service commitment. We do not assume that a metro listing means a crew is available at every nearby address.
Find metro and suburb request details →
Website inquiries go into our private IQ system with the website and available source details. The team reviews the next step. MasterlineIQ (MIQ) was built by Tim Yslava. People remain responsible for the scope, field work and review.
For national programs, compare the service process and proof of work. You can also read how NCRC confirms coverage.
Ask about commercial electrical →